The additional pick-up and drop-off functionality allows you to define more than one depot along a route from where your drivers pick up or drop off items for a job. When using this functionality, you can define markers as additional depots and then specify whether the depots need to be visited before a job (pre-job) or after a job (post-job).
If you are using a synchronized scenario, follow these instructions to use the feature:
- In Fleet, go to Settings > Jobs & Routes. In the Advanced Features section, enable Additional pick-ups and drop-offs.
- Use Fleet to create a depot marker (with the category “HQ”).
- In Fleet, go to Tags > Marker to add a new marker tag that will link the new depot to one or more jobs. The depot with its tag is added into Scenarios when the scenario is synchronized.
- Use Scenarios to specify when to visit the depot.
If you are using a detached scenario, you can follow the instructions below to define a depot marker and specify when to visit the depot within Scenarios.
Defining a Marker as an Additional Depot (Detached Mode Only)
To define a marker as an additional depot:
- Open the list menu in the upper left corner of the List panel and select the Markers option. The Markers list opens.
- Click the Create Marker button on the List panel toolbar. Alternatively, click the More menu button in the upper right corner of the List panel and select the Create Marker option. The Marker dialog box opens.
- Add the details for the marker.
- On the Categories tab, from the drop-down list, select “HQ”.
- On the Tags tab, enter the name of the new tag that will link this depot to the job. Press the Tab key.
- Click Save.
Specifying When to Visit the Depot
To specify whether to visit the new depot before or after a job:
- Open the list menu in the upper left corner of the List panel and select the Jobs option. The Jobs list opens.
- Select an existing job or create a new job by clicking the Create Job button on the List panel toolbar.
- Select the Requirements tab. If the job requires a pick-up from the depot created above, select the new tag under Pre-Job Depot Tags. If the job requires a drop-off at the new depot, select the new tag under Post-Job Depot Tags.
- Click Save.
Exporting Routes with Additional Pick-Ups and Drop-Offs
To export routes that have additional depots, use the option Export Routes including all Stops. This option is available from the More menu in the upper right corner of the Routes panel.
Importing Jobs with Additional Pick-Ups and Drop-Offs
When importing jobs with pick-ups and drop-offs defined, make sure that you define the following fields in your import file:
Making Sure That Additional Pick-Ups and Drop-Offs Are Optimally Placed
The positioning of additional pick-ups and drop-offs within a route depends on your settings for Return to Depot Strategy and Capacity Management. Ideally, additional pick-ups and drop-offs occur at an optimal time within a route and are not forced to either the beginning or end of a route.
To make sure that any additional pick-ups and drop-offs are optimally placed, verify the following settings:
- Under Settings > Dispatch > Advanced Features, enable Capacity Management.
- Under Territories > Routing Settings, set Mid-route return to depot strategy to “Return to start depot” or “Use nearest depot”. These two settings cause the vehicle to return to either the start depot or the nearest depot that meets the requirements defined for additional pick-ups and drop-offs when the vehicle is over capacity during a route. The vehicle can be reloaded and carry a higher load over the duration of the route. If Mid-route return to depot strategy is set to “Disabled” any additional pick-ups and drop-offs are forced to the beginning or end of the route.